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Today an awesome appliance called the vCenter Support Assistant was made available to the world. I have seen some screenshots and a demo and feel that this appliance is a MUST HAVE for anyone who files Support Requests. Just the fact that you can do that from a single interface, which also allows you to upload the support bundle just makes life a whole lot easier.
Ryan Johnson wrote an excellent article on this topic… and I am going to steal his thunder so I suggest you head over to the VMware TAM Program blog (open to everyone) and read up on this excellent Appliance. "Awesome appliance, vCenter Support Assistant" originally appeared on Yellow-Bricks.com. Follow me on twitter - @DuncanYB. |
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