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ITaaS: a familiar topic to many of my readers. But there's a new (and interesting) perspective: when you go through all this transformation stuff, how does IT function appear to the average knowledge worker in a large organization? I'll give you a hint, and it's very familiar. We all know how to buy and use technology in our personal lives, why should our corporate lives be any different? Sellers of consumer tech strive to create great online retail experiences, why wouldn't we import that idea into the enterprise IT world? We have an excellent example of this concept within EMC itself: our own "InfinIT"-branded one-stop shop for most of your day-to-day end-user IT needs. It's slick, well-marketed and very representational of what happens when IT re-orients around making IT easy to consume vs. easy for the IT organization. Perhaps you've done better in your own IT group, and -- if you have -- congratulations! For everyone else, the tour might be very interesting indeed. The Context ITaaS is all about re-organizing IT around convenient consumption for the business. The journey is not easy, but there are now many examples of post-transformational IT organizations to go study, and EMC IT is... |
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