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Historically, I've done a *lot* of direct customer and partner interaction. I've always found that you can't fully appreciate what's really going on in the IT marketplace unless you spend a lot of time with the people that matter. Reading analyst reports (no matter how good) can only get you so far :) All this frequent interaction gives me the opportunity to spot subtle yet persistent shifts in the gestalt of enterprise IT. Good news: I've started to regularly encounter an entirely new class of post-transformational IT leadership team. They recognized the need for substantive change a while back. They knew what needs to be done, and took on the hard work involved. Their journey was not an easy one. But -- and here's the good part -- they're visibly moving ahead on a wide variety of initiatives, and clearly starting to reposition the IT function from a cost-center to a value generator. And we, as vendor/partners, are inevitably starting to adjust our engagement model around their new reality. The Three Classes Of IT Organizations ... According To Chuck Anytime I sit in front of an IT group for the first time, I spend the first few minutes trying to... |
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