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Living With The Hacker-Industrial Complex
At one of my previous cybersecurity jobs, I received a frantic call from a man whose production company had just been hit with a massive breach. The company’s main summer release was in final...
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Long term archiving for “in-memory“ ERP systems? Really?
Unlike other hype trends in IT, implementation of in-memory databases is a trend that has really taken off. Today, leading ERP system providers push “in-memory“ as the only option for their customers....
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Forensics Meets Continuous Security Monitoring to Achieve Optimal Visibility
Digital forensics is estimated to be a $3.2 million industry by 2020, according to research from RnR Market Research summarized by WhaTech. The industry has grown due to the virtually ubiquitous use...
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VxRack SDDCVxRails Big Brother
Yesterday, VxRack SDDC got a big update – like VxRail and VxRack FLEX before it, reborn on Dell EMC PowerEdge. “Big Brother” isn’t a reference to scale (VxRail can scale as big as you want, in...
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Another Nation Commits to Strengthen Cyber Security - BIG TIME!
On November 1, the U.K. government published its National Cyber Security Strategy 2016-2021 This 81-page strategy explains the U.K. government’s approach to tackling and managing cyber threats in the...
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Dell EMC Forum: Charting a Course for Your Digital Transformation
Dell EMC Forum focuses on industry trends and addresses opportunities and challenges that are top of mind for our customers. This year we see how the new digital economy is changing the way we live...
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Online Support Company Administration Update
In the October Update blog post, we highlighted some of the ways our Customer Service teams have developed solutions to address customer concerns around their Online Support experience. As we continue...
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What Defines Your “Most Valuable” Customers?
I hear it often; I need to acquire more customers like my “most valuable” customers. But what makes a customer “most valuable”? What are the characteristics and/or behaviors that make a customer “most...
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It’s About the Omelet
When digital transformation is an imperative, why is as important as how. As we race into this wave of change called “digital transformation” it’s important to ask: How will this transformation...
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Customer Experience, Digital Transformation, and Our Commitment to the...
This is the time of year when we try to pause from our busy schedules and take some time for friends and family. As the calendar year winds down, we would also like to take a moment to say thank you...
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Threat Detection: What Goes Into a Successful Strategy?
The cat’s officially out of the bag when it comes to threat detection: The majority of the industry simply isn’t satisfied with its current solutions. In fact, 76% of respondents in a recent RSA...
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Defining the Elusive Serverless App
Application Transformation continues to evolve and offer greater options. The newest source of disruption in software development and cloud-native architecture is a concept called ‘Serverless’. In...
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Defending a Decade of Phishing and Cybercrime
With holiday shopping season in full swing, many of us are feeling just like the guy in the song, “The 12 Pains of Christmas.” I have my own two personal pains with the holidays, and I am still...
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Personalizing the Customer Experience is the Key to Success in 2017
As consumers, nothing is worse than a bad customer service experience. Most of us have experienced entering information in an automated phone system as fast as possible in hopes of eventually talking...
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The Search for Talented Data Experts: Advice for Managers / Hiring
In an earlier blog post, I discussed the skill sets necessary for an individual to stand out in today’s Big Data job market. But what if you’re the one actually responsible for attracting, identifying...
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Wrapping Up 2016
For many, this time of year is full of the hustle and bustle of the holidays, preparing for time with families, and pondering what the New Year has in store. For Team ECD it’s no different, only this...
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Flash = the IT IQ test for 2016.
The entire IT industry is in a state of disruption that is unlike anything I’ve seen in my IT career – I love it! Recently meeting the CIO and the IT leadership team of a great customer – he commented...
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Dell EMC vLab = more powerful than ever
Great things have humble beginnings. Many, many moons ago, three efforts started – the VMworld Hands-on-Labs, the EMC World Hands-on-Labs, and the EMC University self-service labs. Each was an...
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20 Years and 3 Minutes: The Most Thought-Provoking Comments from Energy...
I admire leaders who make you think, long after their presentation or keynote is over. Here are three ideas I found “most thought-provoking,” after I reflected on all the industry events I attended...
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Enabling the Managed Cloud: Our First Off Premise Migration to Virtustream
It’s the holiday season and that time of year where we get together with friends, family and loved ones. Big gatherings are common which are fun for some, stressful for others. My family has grown...
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