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The Key to a Best-in-class Customer Service Experience
Along with the other members of the executive team, I spend a great deal of time talking with our customers and partners about the future of Dell and Dell EMC and they clearly understand the value we...
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The Era of Proportional Ransomware Has Arrived
According to the FBI the incursion of ransomware has just gone from bad to worse. In a recent alert, the U.S. Federal Bureau of Investigation (FBI) warned that recent ransomware variants have targeted...
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A weird, but wonderful moment
Virtual Geek was started many moons ago – technically on June 6th, 2008, when I published the first “hello world” post, which you can find right here. Wow – that’s starting to close in on a decade,...
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Driving Digital Business Transformation
How effective is your organization at leveraging data and analytics to power the business? This is the question that we pose at the beginning of our client conversations. Gaining intimate insights...
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The Realm of Threat Intelligence – Journey from the past into an Advanced SOC
Using Intelligence to gather information on your adversary is not a new concept, Military and Government Agencies have been involved gathering information to use against their opponents since the days...
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The Key to a Best-in-class Customer Service Experience
Along with the other members of the executive team, I spend a great deal of time talking with our customers and partners about the future of Dell and Dell EMC and they clearly understand the value we...
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Striving for Operational Excellence in Europe
Over the past couple of years, we’ve written several posts regarding the emergence of operational excellence in the Energy industry. While the benefits of operational excellence programs have been...
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Cybersecurity takes center stage in US Presidential Debate
In the first US Presidential debate, held on the evening of September 27, 2016, one of three topics on the agenda for the candidates was “Securing America.” Debate moderator Lester Holt lead off this...
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3 Reasons You Can’t Miss This Year’s Momentum Europe
It seems hard to believe, but October 31 is just a little more than a month away. Our team is busy putting the finishing touches on Momentum Europe and we are preparing to welcome both business and IT...
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We’re days old as Dell Technologies… but already adding new #1’s – now #1 in...
Frankly, it’s an unbelievably invigorating time here inside Dell EMC and Dell Technologies. Things are happening fast. Things are happening furiously. Things are happening fantastically. We believe...
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The Key to a Best-in-class Customer Service Experience
Along with the other members of the executive team, I spend a great deal of time talking with our customers and partners about the future of Dell and Dell EMC and they clearly understand the value we...
View ArticleClik here to view.
POS Malware and Other Hacks Plague the Hospitality Industry
The days of making “analog accommodations” at hotels — filling out a reservation slip, taking ownership of a door key and having only a telephone handset to communicate with the outside world— are...
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Where to Go for EMC and Dell Social Support
On September 7th, EMC became part of Dell Technologies and our new company name became “Dell EMC," resulting in a global re-branding and refresh of our company identity by name, and look and feel,...
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Delivering Innovation in the First City of Innovation
In my opinion we couldn’t have picked a better city than Barcelona to host the return of the Momentum Conference to Europe. Why do I have this opinion? There are many reasons. First and foremost,...
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Public, Private, or Hybrid Cloud – Where Should Your Apps Live?
Recent projections that the majority of enterprise workloads will be in the cloud by 2018 may be optimistic, but there’s no doubt we’re at a cloud adoption tipping point. At Dell EMC we’re seeing...
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EMC Storage Analytics 4.1 is out!
There are so many things going on – sometimes nuggets can be missed, golden opportunities slip through the cracks. EMC Storage Analytics (ESA) is one of those beautiful little nugget, and anyone...
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Happy Customer Experience Day!
Next week, on October 5th, many companies and professionals all over the world will be celebrating CX Day – a day set aside to focus and celebrate...
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The Key to a Best-in-class Customer Service Experience
Along with the other members of the executive team, I spend a great deal of time talking with our customers and partners about the future of Dell and Dell EMC and they clearly understand the value we...
View ArticleClik here to view.
We’re days old as Dell Technologies… but already adding new #1’s – now #1 in...
Frankly, it’s an unbelievably invigorating time here inside Dell EMC and Dell Technologies. Things are happening fast. Things are happening furiously. Things are happening fantastically. We believe...
View ArticleClik here to view.
Launching Oct. 25: The Archer NAVIGATOR TOOL - Designed To Help You Take...
We know that there is an enormous amount of content on the Archer Customer/Partner Community, 3800+ pieces to be exact, and it grows every single day. Now add the 40 RSA...
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